Reply on WhatsApp. Before they ask twice.
WhatsApp automation · Official Business API
Lead sources we connect: Click-to-WhatsApp ads, Website, Portals, QR codes, Instagram, Facebook, Missed calls, CRM, Bookings, Order updates.
Same lead. Two very different endings.
Without Melonkode
- 8:10 PM: A buyer messages your business number. It’s on one rep’s personal phone.
- Next day: Rep replies — or forgets. Manager can’t see the chat.
- Day 3: Brochure sent as a blurry forward. No follow-up after that.
- Rep leaves: All chats leave with them. Months of leads, gone.
With Melonkode
- 8:10 PM: A buyer messages your business number. Instant reply with brochure and options.
- 8:12 PM: Questions answered, lead qualified. Assigned to a rep in a shared inbox.
- Day 3: Follow-up goes out automatically. Visit or meeting booked with a reminder.
- Rep leaves: Every chat stays with the company. Full history in one place.
Where do your leads die?
- Inbound message
- The leak: Messages land on personal phones. The fix: One official business number, one shared inbox.
- First reply
- The leak: Replies take hours. The fix: Instant replies with brochures, prices and location pins.
- Qualification
- The leak: Reps ask the same questions every chat. The fix: Guided questions capture need and budget.
- Booking
- The leak: Booking takes ten messages. The fix: Slots offered and confirmed in the chat.
- Follow-up
- The leak: Chats go silent after one reply. The fix: Approved follow-up templates by stage.
- Visibility
- The leak: Managers can’t see conversations. The fix: Every chat visible, assigned and tracked.
Built for
- Real estate teams — “Most buyer conversations happen on reps’ phones.”
- E-commerce brands — “Customers ask “where is my order?” all day.”
- Insurance teams — “Documents and renewals chased one chat at a time.”
- Service businesses — “WhatsApp is our main channel but it’s chaos.”
Use cases
- Instant replies
- The problem: Messages answered hours later. The fix: Replies in seconds with the right info.
- Brochures & price sheets
- The problem: Blurry forwards. The fix: Clean documents sent automatically.
- Booking & reminders
- The problem: No-shows on visits and calls. The fix: Confirmations and reminders in chat.
- Shared team inbox
- The problem: Chats on personal phones. The fix: One number, assigned conversations.
- Follow-up templates
- The problem: Chats go silent. The fix: Approved follow-ups by stage.
- Updates & notifications
- The problem: Customers chase for status. The fix: Proactive order, booking and policy updates.
About WhatsApp Automation
Most real estate conversations happen on WhatsApp — usually on individual reps’ phones, where management can’t see them. We move them onto the official WhatsApp Business API, automate the repetitive messages and connect every conversation to your CRM.
Most real estate conversations happen on WhatsApp — usually on individual reps’ phones, where management can’t see them.
We move them onto the official WhatsApp Business API, automate the repetitive messages and connect every conversation to your CRM.
What's included
- Instant reply to every enquiry
- Brochures, price sheets and location pins
- Site-visit confirmations and reminders
- Stage-based follow-ups
- Shared team inbox
- Conversations logged in your CRM
- Approved template management
- Opt-out handling
How we deliver it
- Number and template setup
- Conversation design
- CRM integration
- Testing
- Rollout
WhatsApp Automation questions
- Is this the official WhatsApp Business API?
- Yes. We use the official API with approved templates, so your number stays compliant.
- Will our number get banned?
- Bulk tools risk bans. The official API, approved templates and opt-ins keep your number safe.
- Who pays WhatsApp messaging fees?
- WhatsApp Business API fees are paid directly to the provider, at their rates.
- Can multiple people use one number?
- Yes. A shared inbox lets your team handle conversations from one business number.
- How soon will we see results?
- We fix the biggest leak first. A baseline and a success metric are agreed in writing before we start, then we measure the change.
Find out how many WhatsApp leads go unanswered. Get My WhatsApp Leak Report — free, no obligation.