Cart abandoned at 10 PM. Recovered by 10:15.

E-commerce · D2C brands · Online stores

Lead sources we connect: Shopify, WooCommerce, Instagram, Meta Ads, Google Ads, WhatsApp, Amazon, Flipkart, Website chat, Email.

Same lead. Two very different endings.

Without Melonkode

  1. 10:00 PM: Shopper adds a ₹2,400 order to cart. Leaves at the payment step.
  2. Next day: A generic discount email goes out. Lands in Promotions. Never opened.
  3. Day 2: A COD order ships unconfirmed. Returned to origin. You pay both ways.
  4. Day 7: “Where is my order?” on Instagram DM. Support replies two days later.

With Melonkode

  1. 10:00 PM: Shopper adds a ₹2,400 order to cart. Abandonment detected instantly.
  2. 10:15 PM: WhatsApp reminder with the cart and a pay link. Order completed.
  3. 10:16 PM: COD orders confirmed automatically. Fake and risky orders flagged before shipping.
  4. Day 7: Delivery updates and a review request. Customer comes back for a repeat order.

Where do your leads die?

Visit & enquiry
The leak: DMs and chats from Instagram and the site go unanswered. The fix: Instant WhatsApp and chat replies, day or night.
Cart
The leak: Most carts are abandoned — and never followed up. The fix: Timed WhatsApp, SMS and email reminders with the cart and a pay link.
Checkout
The leak: Shoppers drop at payment and nobody knows why. The fix: Payment-failure recovery and one-tap retry links.
COD confirmation
The leak: Unconfirmed COD orders turn into RTO losses. The fix: Automated COD confirmation on WhatsApp or AI call before dispatch.
Delivery
The leak: “Where is my order?” floods support. The fix: Proactive order, shipping and delivery updates.
Repeat purchase
The leak: One-time buyers never come back. The fix: Reviews, replenishment reminders and win-back flows.

Built for

Use cases

Abandoned cart recovery
The problem: Carts left at payment. The fix: WhatsApp reminders with the cart and a pay link.
COD confirmation
The problem: Unconfirmed COD orders return. The fix: Automatic confirmation before dispatch.
Order & delivery updates
The problem: “Where is my order?” tickets. The fix: Proactive status updates on WhatsApp.
RTO reduction
The problem: Returns eat margin. The fix: Risky orders flagged and verified first.
Repeat purchase & reviews
The problem: Customers buy once and vanish. The fix: Review asks, replenishment and win-back flows.
WhatsApp support
The problem: DMs answered days later. The fix: AI answers common questions instantly, hands off the rest.

About E-commerce

We help E-commerce businesses find where their sales workflow leaks and automate the fix — integrated with the tools they already use.

What we automate for E-commerce

E-commerce questions

Does it work with Shopify and WooCommerce?
Yes. We connect your store, so carts, orders, payments and deliveries trigger the right message automatically.
Is WhatsApp marketing allowed for our customers?
Yes, with opt-in. We use the official WhatsApp Business API with approved templates. Messaging fees are paid directly to the provider.
Can it reduce COD returns?
Yes. COD orders are confirmed automatically before dispatch, and unconfirmed or risky orders are flagged for review.
Will it replace our support team?
No. AI answers order-status and common questions instantly, and hands everything else to your team with full context.
How soon will we see results?
The 30-Day Lead Leakage Fix targets your biggest leak first. We agree a baseline and a success metric before we start, then measure the change.

Find out how much revenue your carts are leaking. Get My Cart Leak Report — free, no obligation.